Inbox Assistant

Emails drafted in seconds. You check and send.

Paste in a client or customer email and it writes the reply in seconds, from your own prices and policies, on a private web page made for your business: open it on your phone or PC, nothing to install. Anything it can’t be sure of is marked for a person to fill in. Nothing goes out without someone pressing send.

  • R9,500setup: R1,500 deposit, the rest once it saves 5 hours a week
  • R2,950a month for the whole business once you keep it, AI usage included
  • 3 business daysat most, to your own page
  • Deposit refundedif it doesn’t save you 5 hours a week

Prices in ZAR. No VAT is added: we’re not VAT-registered. Show in

  • You tell us about the work
  • We say honestly if AI fits
  • No slides, no pitch
  • You leave with a rough price, or an honest “not worth it”
You pay the rest last

A R1,500 deposit to start. The rest only once it’s saving your team 5 hours a week.

  1. After your free call, if it’s a fit: you pay a R1,500 deposit through a secure card payment link, which comes off the setup, and we book a one-hour setup call to time your team’s email work and agree how we’ll measure it.
  2. Within 3 business days: your private reply page is live, loaded with your prices and policies.
  3. Two weeks on real emails, with nothing more to pay. After each reply your team taps how it went.
  4. Saving 5+ hours a week? You pay the rest of the setup and the monthly plan starts. If not, your deposit is refunded in full within 7 days and we switch it off.

It works with any inbox: you paste an email in and copy the reply out. On Microsoft 365, the drafts can wait right in your inbox instead (up to 15 business days to connect; your page works meanwhile). Want it answering WhatsApp too? That’s a custom build.

Who it’s for

  • 20 or more client or customer emails a day: quotes, bookings, orders, “where’s my…”, “which documents do you need?”, “how do I pay?”
  • New enquiries that wait too long: when the reply is ready in seconds, a new client gets an answer in a minute, not when someone finally has time
  • Your whole team: everyone uses the same page, whichever mailbox the email came in on. No per-user fees
  • Any email system: Gmail, Outlook or anything else you can copy an email from
  • Prices and policies you can share with us, even if they’re in a spreadsheet or someone’s head

Fewer emails than that? We’ll tell you on the call that it probably isn’t worth it yet, and suggest something simpler.

Before you hire

Thinking of hiring someone for the inbox? Try this first.

It doesn’t replace a good person. It takes the typing off the people you have, so they can do the work that needs them.

A new admin hire

about R15,000 to R25,000 a month

  • Weeks to recruit and train
  • Office hours, leave and sick days
  • Still types every reply by hand

Inbox Assistant

R2,950 a month, plus R9,500 setup

  • Ready within 3 business days, only a refundable deposit until it saves 5 hours a week
  • A draft in seconds whenever your team needs one, evenings and weekends too
  • Your team checks and sends in seconds
How it works

Ready within 3 business days. About an hour of your time.

  1. 1

    Day 1: a one-hour setup call

    We look at your emails together, time how long they take now, and agree the target.

  2. 2

    We set it up

    Your own private page, loaded with your prices, policies and the way you like to reply.

  3. 3

    You test it

    Your team tries it on real emails. We fix anything that reads wrong.

  4. 4

    Two weeks on real emails, then you decide

    Paste an email, get the reply, tap how it went. We add up the time saved, and you pay the rest only if it hits the target. If it misses, your deposit comes back.

See it first

Paste one of your own customer emails. See the reply it would draft.Try a sample email now, or send us one of yours.

Note
This version doesn’t know your prices or dates yet, so it leaves gaps for you to fill. Set up for you, it fills them from your own information. The demo runs on a smaller AI model on our own computer; the Inbox Assistant we set up for you writes with Claude, Anthropic’s AI.
Live AISample replies

Take out names, phone numbers and account details first. We don’t keep what you paste.

What the monthly fee covers

One price. Nothing extra to work out.

  • AI usage includedUp to 1,500 emails a month, shared by your whole team. Busier than that? We agree a higher allowance before anything extra is charged.
  • Kept up to dateNew prices, a new policy, a new service: send it and we update it.
  • Checked every monthWe look at how your team rated each draft (sent as is, edited or rewritten) and tune it wherever replies needed big edits.
  • Time saved, reportedA short report each month: emails handled and hours given back.
  • A reply by 17:00 the next business dayWhatsApp or email, from the person who built it. No call centre, no hand-offs.
  • Month to month after 3 monthsThe 3 months start once you keep it. After that, stop any time with a month’s notice. Your data stays yours.
Questions

Questions.

Does it send emails by itself?

No. It writes the reply on your page; a person checks it, copies it into your email and presses send. Anything it isn’t sure of is marked for you to fill in.

What if it gets something wrong?

Then the person checking it fixes it before it goes out, and tells us, and we correct it so it doesn’t happen again. Each month we also look at which drafts needed big edits and tune those.

Which email does it work with?

Any of them: Gmail, Outlook or whatever you use, because you paste the email into your page, live within 3 business days. On Microsoft 365 we can also put the drafts straight into the email thread, with no pasting. That takes up to 15 business days to connect, and you use the page meanwhile. It asks for one permission (read, draft and label mail), never sends or deletes anything, and your IT admin may need to approve it once. It connects the mailbox you sign in with; for a shared inbox, everyone on the team can use the same page.

How many people can use it?

Your whole team. It’s one price for the business, not per user, and everyone uses the same private page. The monthly fee covers up to 1,500 emails a month; if you’re busier than that, we agree a higher allowance with you before anything extra is charged.

Will it sound like us?

Yes. We set it up from your own past replies, your tone and your sign-off, and it answers in the language the customer wrote in, including Afrikaans.

What happens to our data?

It’s used only to draft your replies, under POPIA. The drafts are written by Claude, Anthropic’s AI, through its business service, which doesn’t train its models on your emails. Anthropic’s servers are outside South Africa, so the transfer is protected the way POPIA requires, and you can sign our data processing agreement before you start. We don’t keep the emails you paste, only a one-line note of what each was about. An email can’t make it do anything: it can only write a draft, it can’t send, delete or change your prices, and a person checks every reply. Anything legal, tax or medical is marked for a person to check. If you don’t keep it, we switch your page off and delete it. Security and data, in one screen · Our DPA

When do we pay?

A R1,500 deposit on day one, which comes off the setup. Then your team uses it for two weeks. If it’s saving at least 5 hours a week, measured the way we agreed on day one, you pay the rest of the R9,500 setup and the R2,950 monthly plan starts. If it isn’t, your deposit is refunded in full. It needs the access and information we agreed on day one.

Who will we deal with, and what if you’re unavailable?

We’re a small studio: the person on your free call sets up your page and answers your messages, with no account managers or hand-offs. Your prices, policies and instructions are kept as a written document, and if we ever stop working together you get that document and your data. After the first three months it’s month to month, so you’re never locked in.

We get fewer than 20 emails a day. Is it worth it?

Probably not yet, and we’ll say so. A few saved replies or a shared template might do the job. If your volume grows, we can look again.

See if your inbox qualifies.

A free 30-minute call on Google Meet, or we can phone you. Bring 3 to 5 typical customer emails with names removed, and a rough count a day. Need an NDA first? We’ll send our mutual NDA to sign.

  • You tell us about the work
  • We say honestly if AI fits
  • No slides, no pitch
  • You leave with a rough price, or an honest “not worth it”

Rather we phone you? · Prefer to write?

Free · no technical terms needed

Tell us what’s slowing you down

Rather talk? Book a free 30-minute call → or

Describe it the way you’d tell a friend. We’ll reply by 17:00 the next business day, often sooner, with a practical next step. Sometimes that’s a quick call, sometimes it’s a simple fix.

What would you like to make easier?

Free, and no obligation. Already know exactly what you want? Get an estimate instead. Privacy

Rather we phone you?

Pick a day and a rough time and we’ll phone you for the free 30-minute chat. Business days, 08:00 to 17:00.

Day
Time of day
Free · 30 seconds · no sign-up

Before you go: see it draft a reply to one of your emails

Paste a customer email and see the reply the Inbox Assistant would write for your team to check and send. Names and numbers out first; we don’t keep it.

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