REBookings answered, even in the Friday rush.
“Table for 6 at 7?”, “are you open on Monday?”, “do you have vegan options?”: answered from your own menu and diary while the kitchen is flat out.
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The messages that eat your day.
Calls and WhatsApps during service
The phone rings at 19:30 and nobody can get to it. WhatsApps sit unread until close. Those bookings go to the place that answered.
The same five questions
Hours, parking, the menu, kids, vegan options. Typed again, every day.
Empty tables you’d booked
A table of 8 that doesn’t show on Saturday is a table you turned away twice.
Answered mid-service. You stay in charge.
- Replies from your menu, hours and booking rules; the safe ones you choose go out by themselves
- Normal table requests offered real times, even at 7pm on a Friday
- Functions and big tables flagged to the manager, with an instant holding reply so they don’t book elsewhere
- A reminder the afternoon before (“Reply YES to keep your table”), so cancellations free up the table
- Facebook, Instagram and Google messages answered; reviews thanked and complaints flagged to the manager the same night
- Optional: a website with the full menu and WhatsApp ordering
It answers only from your own prices and rules. Anything it isn’t sure about goes to a person.
A Friday of messages, answered
Tables, kids’ menus, corkage and a function for 40: answered from the menu and booking rules, with the function and a complaint passed to the manager.
Your weekend reviews, sorted by Monday
Thank-yous drafted, an allergy complaint flagged, and slow Saturday service spotted as a pattern.
A fixed price before anything starts.
- WhatsApp and enquiry assistantReplies drafted from your prices and diary, on WhatsApp and your website. Then from R7,500/mo to keep it running (3-month minimum, then month to month)fromR25,000
- Lots of customer email (20+ a day)? Inbox AssistantRoutine email replies drafted for your team. R9,500 setup + R2,950/mo, with a R1,500 deposit to start, refunded in full if it doesn’t save 5 hours a weeksetupR9,500
- Add a websiteYour full menu, hours, map and WhatsApp orderingfromR12,500
40% deposit, the rest at go-live. It drafts replies to your real messages before it goes live, and you can stop after any stage.
Not sure it’s worth it?
That’s what the free call is for. Tell us roughly how many messages and calls you get. We’ll tell you honestly whether AI would save real hours, and if not, we’ll say so.
Only a few messages a day? We’ll say so on the call. WhatsApp Business quick replies and an away message may be all you need, and they’re free.
Prices are starting points for typical restaurants. Your quote is fixed before we begin. Full price list →
The Friday test
This Friday at 19:30, ask a friend to WhatsApp you “Table for 4 at 8?” and time how long the reply takes. No tech needed.
From first call to answered messages.
- 1
Free 30-minute call
You tell us what comes in and what eats your day. We say honestly whether AI fits.
- 2
Fixed quote
Exactly what it will do and what it costs. Nothing starts until you’ve said yes.
- 3
Tested on real messages
It drafts replies to your real enquiries first, so you see it working before it goes live.
- 4
Running, and measured
We look after it and send you the time it saved each month.
Straight answers.
Can it take bookings properly?
Yes: it offers times from your booking rules and passes anything unusual to a person. If you use Dineplan, ResDiary or a paper diary, it works alongside it: where it can’t see your bookings, it holds the request and a person confirms.
Does it reply by itself, even mid-service?
Only where you choose. It starts with drafts on your real messages so you can check it. Then the safe ones (hours, parking, the menu, a normal table inside your booking rules) can go out by themselves, day or night. Functions, big tables and complaints always wait for a person.
What if it gets a booking wrong?
It never confirms a table it can’t see as free. Anything it isn’t sure of waits for a person.
I have two branches.
One assistant can handle both and send each booking to the right branch. The quote covers both.
Do I keep my WhatsApp number?
Yes. It works on your existing WhatsApp Business number, and staff can still read and reply on the phone.
Does it charge commission?
No. It’s a fixed price, not a cut of your orders or bookings.
Who will we deal with?
A small studio: the person on your free call builds it and answers your messages, with no call centre or hand-offs. It’s documented and runs in accounts you own, so any developer can pick it up.
More in the general FAQ. Also for: Accounting & professional firms · Salons · Plumbers & trades · Cleaning services.
Find out what Friday night is costing you.
A free 30-minute call, phone or video, at a time that isn’t service. You leave with a rough price, or an honest “not worth it”.
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