For plumbers and trades

When the geyser bursts, be the one who answers.

Missed calls, WhatsApps at 11pm and “how much for a geyser?”: followed up in seconds. Voicemails and WhatsApps turned into job cards, jobs offered a slot from your diary, and real emergencies sent straight to whoever is on call.

Where the day goes

The messages that eat your day.

Calls you can’t take

You’re under a sink. The call goes to voicemail, and the customer calls the next plumber on Google.

Quotes typed at night

Every “how much for…?” needs a reply with your call-out and rates, written after a full day on site.

Emergencies mixed in with admin

A burst pipe at 6am sits in the same inbox as a newsletter. The urgent ones need to reach you first.

What we’d set up

AI drafts the reply. You stay in charge.

  • Missed callers pointed to WhatsApp by your voicemail greeting, and answered there straight away
  • Voicemails written up as job cards, where your phone line can send them by email
  • Routine jobs offered a slot from your diary
  • Emergencies sent to the on-call person straight away
  • Quote replies drafted from your call-out fee and rates

It answers only from your own prices and rules. Anything it isn’t sure about goes to a person.

What it costs

A fixed price before anything starts.

  • WhatsApp and enquiry assistantReplies drafted from your prices and diary, on WhatsApp and your website. Then from R7,500/mo to keep it running (3-month minimum, then month to month)
    fromR25,000
  • Lots of customer email (20+ a day)? Inbox AssistantRoutine email replies drafted for your team. R9,500 setup + R2,950/mo, with a R1,500 deposit to start, refunded in full if it doesn’t save 5 hours a week
    setupR9,500
  • Add a websiteA fast site with tap-to-call and a quote tool
    fromR12,500

40% deposit, the rest at go-live. It drafts replies to your real messages before it goes live, and you can stop after any stage.

Not sure it’s worth it?

That’s what the free call is for. Tell us roughly how many messages and calls you get. We’ll tell you honestly whether AI would save real hours, and if not, we’ll say so.

Only a few messages a day? We’ll say so on the call. WhatsApp Business quick replies and an away message may be all you need, and they’re free.

Prices are starting points for typical plumbers. Your quote is fixed before we begin. Full price list →

How it works

From first call to answered messages.

  1. 1

    Free 30-minute call

    You tell us what comes in and what eats your day. We say honestly whether AI fits.

  2. 2

    Fixed quote

    Exactly what it will do and what it costs. Nothing starts until you’ve said yes.

  3. 3

    Tested on real messages

    It drafts replies to your real enquiries first, so you see it working before it goes live.

  4. 4

    Running, and measured

    We look after it and send you the time it saved each month.

Questions plumbers ask

Straight answers.

Does it talk to callers on the phone?

No. It doesn’t answer calls. You keep your number: your voicemail greeting and WhatsApp away message point callers to WhatsApp, where the assistant answers straight away. If your phone line can send voicemails by email, those become job cards too.

Does it reply by itself?

Only where you choose. We start with drafts and job cards for the office to send. Routine bookings can go out by themselves later, if you switch that on.

What about real emergencies?

Anything urgent, a burst pipe, a gas smell, no power, goes to the on-call person immediately, not into a queue.

What if it stops working at night?

Your calls and WhatsApps still come straight to you, exactly as they do today, so nothing is lost. We fix it the next business morning, as part of the monthly plan.

Who will we deal with?

A small studio: the person on your free call builds it and answers your messages, with no call centre or hand-offs. It’s documented and runs in accounts you own, so any developer can pick it up.

More in the general FAQ. Also for: Accounting & professional firms · Salons · Restaurants · Cleaning services.

For plumbers and trades

Tell us what takes too long.

A free 30-minute call on Google Meet, or we phone you. You leave with a rough price, or an honest “not worth it”.

Rather we phone you? · Prefer to write?

Free · no technical terms needed

Tell us what’s slowing you down

Rather talk? Book a free 30-minute call → or

Describe it the way you’d tell a friend. We’ll reply by 17:00 the next business day, often sooner, with a practical next step. Sometimes that’s a quick call, sometimes it’s a simple fix.

What would you like to make easier?

Free, and no obligation. Already know exactly what you want? Get an estimate instead. Privacy

Rather we phone you?

Pick a day and a rough time and we’ll phone you for the free 30-minute chat. Business days, 08:00 to 17:00.

Day
Time of day
Free · 30 seconds · no sign-up

Before you go: see it draft a reply to one of your emails

Paste a customer email and see the reply the Inbox Assistant would write for your team to check and send. Names and numbers out first; we don’t keep it.

Get a free mockup

Three quick details and we’ll build a preview of your website, free. No deposit, no obligation: you decide once you've seen it.

We’ll send your mockup link here.
Add more detail optional